Covid-19 information for our Maroba Community
This page is for our Maroba Community and any interested party who is keen to learn more about the way Maroba is managing Covid-19.
If you have questions about Coronavirus; their symptoms, what to do if you believe you or another person may have coronavirus this page is not for you. To find out more information about Covid-19, please;
- Visit the Australian Government, Department of Health website, Coronavirus (Covid-19) health alert page here;
- Ring the National 24/7 Coronavirus hotline on 1800 020 080;
- Ring your local GP;
- Or, if it is an emergency ring 000.
As the Covid health crisis is changing rapidly we ask that you ring Reception on (02) 4935 0300 to enquire about current visitation arrangements.
In general, please do not visit if you have
- returned from overseas in the last 14 days
- been in contact with someone confirmed to have COVID-19 in the last 14 days
- have a cold, fever or symptoms of a respiratory illness
- have travelled to a designated hotspot area as per NSW Health
- not been vaccinated for influenza (legislated)
Please be aware that we follow the guidance of the Public Health Unit and that restrictions are implemented on their advice and / or on our daily risk assessment.
Zoom and FaceTime is available to anyone who wishes to connect with their loved one and appointments can be made via Reception on (02) 4935 0300.
Throughout the Covid19 pandemic, there have been lots of changes to the way that we live, communicate and work. This has had a dramatic effect on the way that Maroba operates and the way in which residents, families and friends communicate and interact. This has not been easy for anyone and we are very grateful to everyone for their ongoing understanding, compassion and support.
Restrictions to the way in which we maintain social distancing are about reducing risk. As we have seen across the globe, the effect of this insidious disease is tragic and devastating particularly to those who are older. Throughout this crisis, Maroba has not yet recorded a positive case of Covid19. That said, there have been a number of tests conducted.
We will continue to send out updates as new information comes to hand. If you wish to receive these updates and general information from Maroba that includes the Maroba Connect, our newsletter for residents and family members, please email firstname.lastname@example.org to be added to the distribution list or subscribe to our newsletter via our website here
Useful resources & Articles:
Public Health (Covid-19 Residential Aged Care Facilities) Order 2020 – download here
NSW Health website here
NSW Health Directive 25 June 2020 – download here
NSW Health Directive 24 July 2020 – download here
NSW Health Directive – 29 July 2020 download here
NSW Health Directive – 7 August 2020 download here
Definition of close-contacts
Definition of casual-contacts
Fact sheet-Coronavirus (Covid-19) Information for families and residents on restricted visits to residential aged care facilities can be downloaded here from the Australian Government, Department of Health website.
information on Emergency Leave – Permanent Aged Care Residents download here
To access information about the Industry Code of Conduct for visiting Residential Aged Care Homes click here
Information for Residents and Families – Secondary Triage, NSW Health download here
Sharon Claydon, House of Representative speech in Parliament praising Viv Allanson – download here
The Weekly Source – Editorial, 28 April 2020 ‘PM personally took Family’s Complaint to Quality Commission, aged care provider says’ download here
The Weekly Source – Editorial, 12 June 2020 ‘Maroba Aged Care’s Viv Allanson: in the red, but doing everything “right” according to Government’s aged care business advisory service’ download here
Food Safety Tip Guide – download here
Day Excursion Risk Assessment form – download here