COVID-19 Information

Covid-19 information for our Maroba Community 

Visitation arrangements

We are delighted to be able to offer visiting 7 days per week with no appointment necessary between the hours of 9am-7pm.

The situation could change quickly though should there be any major outbreak of Covid-19. Please check the NSW Health for locations of interests. If you have been to an area listed on this website, please ring and speak to our Director of Care or a Registered Nurse to discuss further and to see how we may be able to facilitate a visit.

If residents are palliating, families should speak to a member of our clinical team to discuss alternative visiting arrangements.

In general, please do not visit if you have

  • returned from overseas in the last 14 days
  • been in contact with someone confirmed to have COVID-19 in the last 14 days
  • have a cold, fever or symptoms of a respiratory illness
  • have been to an outbreak area as per advice from NSW Health –  here 

If  you are not able to visit the facility, Zoom and FaceTime is available to anyone who wishes to connect with their loved one and appointments can be made via Reception on (02) 4935 0300.


Useful resources & articles

The Australian Government Vaccine Eligibility Checker  – here

The Australian Government Covid-19: News and information for Australians about the development, approval process and plans for COVID-19 vaccines – access  here

A new resource – Covid 19 vaccination decision guide for frail older people – access  here

More information on Covid 19 vaccine rollout can be obtained via the following Australian Government website – here 

Public Health Orders located on NSW Health website – click here

NSW Health Resources for General Public – click here

Definition of  close-contacts

Definition of  casual-contacts

Fact sheet-Coronavirus (Covid-19) Information for families and residents on restricted visits to residential aged care facilities can be downloaded here from the Australian Government, Department of Health website.

information on Emergency Leave – Permanent Aged Care Residents download here 

To access information about the Industry Code of Conduct for visiting Residential Aged Care Homes click here

Information for Residents and Families – Secondary Triage, NSW Health download here

Sharon Claydon, House of Representative speech in Parliament praising Viv Allanson – download here

The Weekly Source – Editorial, 28 April 2020 ‘PM personally took Family’s Complaint to Quality Commission, aged care provider says’ download here 

The Weekly Source – Editorial, 12 June 2020 ‘Maroba Aged Care’s Viv Allanson: in the red, but doing everything “right” according to Government’s aged care business advisory service’ download here